Correctional Worker – Casual – New Directions

octobre 13, 2021
Kitchener, ON
Job Type
Competition #
Ministry Unit/Dept:
New Directions
Salary Range:
$17.58 per hour, as per the Collective Agreement
New Directions, 657 King St. E. Kitchener, ON N2G 2M4
Posting Expires:
October 24, 2021
Applications Accepted By:
Email: Attn: Mary-Ellen Jacobs, Admin Assistant, The Salvation Army New Directions Fax: 519-744-2081 Please no phone calls.


This is a casual relief position with no guaranteed hours.  Flexibility in scheduling is required.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.  This is a continuous operation (24/7) facility.

This is a unionized facility.

Shifts: Various

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • Monitor the front desk reception area of the Community Residential Facility (CRF)
  • Respond to all in-coming calls and liaise with other agencies in a professional manner
  • Record daily activities of clients and incidents occurring during the shift using logbook, activity records and occurrence reports
  • Contact emergency service personnel as required
  • Maintain confidentiality with regard to the client records and information
  • Perform other position related duties as required.



  • Completion of a minimum of one (1) year of University/ Community College in a Social Services, Criminology or related field of study
  • Minimum of one (1) year experience working with adults in the criminal justice system in an institutional or residential setting
  • Have a valid, current certification in First Aid & CPR and Non-Violent Crisis Intervention
  • Good communication skills that help to establish trust with clients
  • Critical thinking and problem-solving skills
  • Competent in word process, including Windows XP, Microsoft Office, Excel
  • Required to provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment.
  • Able to obtain Enhanced Reliability Screening through Correctional Services Canada
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • May requires screening through The Salvation Army Abuse Registry.

NOTE: Alternative combinations of education and experience may be considered

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.