Community Outreach Worker

September 14, 2021
Saint John
Job Type
Ministry Unit/Dept:
Saint John Hope Community Church
Salary Range:
$16.00 per hour
36 Waterloo Street
Posting Expires:
September 24th, 2021
Applications Accepted By:


JOB PURPOSE: To provide aid, plan, facilitate and coordinate Life Skills Programs for the TSA  Community and Family Services.



  • Work with local community organizations and groups to develop life skill programming that includes, but is not limited to: financial literacy, employment skills, hygiene, family/relationships, health, food literacy, drug awareness, mental wellness, educational planning, tenant’s rights etc.  Acting as a liaison between outside Agencies and The Salvation Army
  • Work alongside CFS Coordinator in developing a roster of events that will engage and appeal to clients
  • Assist CFS Coordinator in planning and facilitating all in-house programs
  • Participate in program development, policies and procedure formulation, program evaluation and budget adherence.
  • Assist the other team members as well as volunteers in providing orientation, training, work direction and guidance
  • Work in collaboration with the CFS Coordinator to develop and build relationships with other like-minded agencies in the community
  • Network within the homelessness service community to raise awareness of The Salvation Army programming and build collaboration opportunities
  • Drafting and preparing advertising – for Community Ministries
  • Maintain confidentiality and keep accurate client files and statistical records
  • Assist clients with effective problem solving and budgeting assistance
  • Assist clients with various application forms and other assistance where needed
  • Work alongside CFS Coordinator and CFS Worker in organizing seasonal or special programs (income tax preparation, Summer Camps, Toy drives, Lunch programs etc.)
  • Continue the ongoing networks with government, social service providers, schools and community organizations to co-ordinate resources for the benefit of the client
  • Work closely with all staff to adjust programming according to current needs
  • Provide Corps Officers with weekly reports on current activities.
  • On occasion, assist when needed, with Christmas food hampers Toy packing and distribution.
  • Experience working with individuals experiencing life at the margins
  • Ability to work independently
  • Excellent organization, time and general management skills
  • Excellent verbal and interpersonal communication skills with others
  • Knowledge of drug and alcohol misuse, mental health and behavioural issues
  • Understanding/sensitivity to various cultural and socioeconomic backgrounds of the clients
  • Ability to maintain appropriate boundaries in the workplace and to work professionally (ethically) especially with regards to matters of confidentiality.
  • Adhere to TSA Policy and Procedures while in the workplace and during activities off site
  • Serves actively as a team member for the Church/Center
  • Ensures the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example
  • Prays with and shares the message of the Gospel of Jesus Christ with clients, staff and volunteers, endeavoring to assimilate them into the Body of Christ, as appropriate (including linking clients to the church family and church programs where possible)

Performing other task list duties as assigned by Officer


MINIMUM EDUCATION LEVEL ATTAINED: ·       The successful job applicant will have completed High School plus specialized courses of up to six months/diploma program

  • OR Post-secondary education – Related to Social/Human Services

NOTE:  An alternative level of education and experience may be acceptable.



(are required for satisfactory job performance)


The incumbent must have knowledge in the following areas.

  • Microsoft Office programs, word, excel, etc.
  • Budgeting process
  • Social Service Knowledge (but not a necessity)
  • Human Resources Knowledge  (but not a necessity)
  • Emergency First Aid
  • Criminal record check prior to employment
  • Life skills knowledge and/or experience
  • Working with marginalized individuals


The incumbent must demonstrate the following skills.

  • Decision and problem solving skills
  • Effective listening and communication Skills
  • Time Management skills.
  • Able to work under stress.
  • Self-motivated, mission minded individual.
  • Able to work individually or as a team member.
  • Able to connect with Community Groups in support of the SA Mission

Personal Attributes:

The incumbent must demonstrate the following attributes.

  • Be honest and trustworthy
  • Be respectful
  • Be flexible
  • Demonstrate sound work ethics


 MINIMUM PRIOR RELATED EXPERIENCE: The incumbent must have the following experience before hire.

·       1-3 years experience in social services setting

·       Experience in developing program for individuals living on the margins


 PHYSICAL EFFORT/DEXTERITY REQUIRED: The performance of the job requires continuously sitting for long periods of time, entering client data and may include some lifting.


CONCENTRATION REQUIRED: The performance of the job requires attention to detail, exercises confidentiality in keeping accurate client files and statistical records and exercise empathetic care when assisting individuals.


RESPONSIBILITY FOR FINANCIAL RESOURCES: The incumbent may be involved in financial resources, (ie Christmas Kettles)


RESPONSIBILITY FOR HUMAN RESOURCES: The incumbent is responsible for his/her own time and effort only. He / She may demonstrate effective positive work methods as a team player to new employees, volunteers and/or students.


WORK ENVIRONMENT: The incumbent’s work environment is typically in the office space

The incumbent may have some travel. (Program Van is provided)

The incumbent may have occasional evening work



SECURITY: The incumbent must take the following precautionary measures (in addition to health and safety rules):

·       Universal Precautions (reduce your risk to injury)

·       Use all required PPE


The employee has the security responsibilities for:

·       Ensures safety of monies

·       Has a security code for the alarm systems

·       Keys to facility and vehicles


 PRECAUTIONARY MEASURES: The incumbent is encouraged to take the following precautionary measures (in addition to health and safety rules):

·       Universal Precautions (reduce your risk of injury)

·       The employee may be required to lift 25lbs and is required to seek assistance with items over 50 lbs. Universal Precautions

·       Wear gloves when needed.

·       Use fatigue mats when required


 EDUCATION/TRAINING: ·       Employee may be required to participate in ongoing training. Salvation Army Policies, Computer Programs Link2Feed, Work Safety etc.

Hours:           1 Year Contract - 30 hours per week.

Interested applicants must respond in writing by September 24th, 2021 to:

Hiring Committee


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.


Related Jobs

Community Outreach Worker   Moncton new
September 22, 2021