Community Ministries Worker B

septembre 22, 2022
Victoria, BC
Job Type
Ministry Unit/Dept:
Victoria Citadel
Salary Range:
$23.00 per hour
4030 Douglas Street
Posting Expires:
October 7, 2022
Applications Accepted By:
Attn: Catherine Burrows, Email: Please mention 'Community Ministries Worker' in the subject line of your email


The Community Services Worker assists individuals and families who are seeking aid and assistance from or have been referred to The Salvation Army alongside co-workers.


  • Full-Time 37.5 (Monday-Friday)
  • Must be flexible to shift some hours of work to when special events, Christmas & other programs are scheduled outside of regular hours as instructed by supervisor.


  • The ability to pray with and for clients/families as they seek spiritual help and support.
  • Offer support and be an advocate for clients/families in helping empower them to become more self-sufficient and help them re-integrate into the greater community.
  • Involved in intake services, client assessment, emergency assistance, ongoing case management and/or other forms of direct service for clients applicable to the program.
  • Through crisis and ongoing empathy, provides supportive attention, assists individuals in determining appropriate and mutually agreed upon goal achievement processes.
  • Facilitates effective problem-solving behaviors of the client/family
  • Make referrals to other agencies in the best interest of the client
  • Provides a variety of casework duties, including analysis of data, progress reports, maintaining an up-to-date referral binder, statistical recordings, data input in Link2 Feed.
  • Maintains confidentiality and keeps accurate client files/case notes.
  • Awareness and compliance with Policies and Procedures.
  • Agree and adhere to The Salvation Army mission, values, and standards
  • Participate in ongoing training as provided.
  • Networks with other agencies to resources services for the benefit of clients and programs.
  • Networks with Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients.
  • Provides written reports as requested by management.
  • Maintains accurate reporting and documentation of Link2Feed database.
  • May be required to support other Salvation Army staff in other departments at the direction of management. [Christmas Kettles, Christmas Assistance & Community Fundraising]
  • Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress.
  • Maintains and updates all appropriate related to clients/residents and initiates any new documentation; complete all reports required by funder and The Salvation Army
  • Ability to multi-task


  • High School Completion
  • College courses/completion of post-secondary education that are applicable to this position


  • One year but less than three years of prior related experience, including working with multi-barrier persons.

Required Skills/Knowledge:

  • Current First Aid/CPR
  • Current License with clean Drivers Abstract
  • Proficient Computer Skills
  • Clean Criminal Check

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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