Community Engagement/ Volunteer Coordinator

septembre 21, 2022
Burnaby, BC
Job Type
Ministry Unit/Dept:
Harvest Community Church/ Cariboo Hill Temple
Salary Range:
$19.82 to $24.78 per hour
Posting Expires:
October 9, 2022
Applications Accepted By:
Attn: Lorri-Anne Mitchell, Email: Please mention ‘Community Engagement Coordinator’ in the subject line of your email containing your resume and cover letter.


The Community Engagement/Volunteer Coordinator is responsible for networking and sharing about The Salvation Army’s programs and services in the City of Burnaby; recruiting/orientating/training volunteers in support of that work; and overseeing special community engagement and fundraising events/activities and the annual Christmas Kettle Campaign.


  • Full Time
  • 37.5 hours per week


  • Actively engages with other serving organizations, service groups, immigration/refugee services, churches, schools, etc. in Burnaby and the GVA to ensure that The Salvation Army’s ministries and programs are well known and to garner needed supports (financial gifts, in-kind donations, people power).
  • Promotes community ministries’ work with congregation members by creating opportunities to develop relationships that support full integration of congregational and community ministries.
  • Accepts public speaking engagements on behalf of The Salvation Army (TSA); facilitates display booths where there is opportunity to promote our programs/services.
  • Oversees the annual Christmas Kettle Campaign for Harvest Community Church and Cariboo Hill Temple.
  • Prepares a Kettle Campaign plan, timeline, budget, worker schedule, and final report including recommendations; monitors campaigns and implements contingency plans as required.
  • Serves as TSA’s kettle liaison, connecting with host location managers prior to and throughout the Campaign.
  • Recruits, orients and supervises all kettle campaign employees and volunteers.  Inputs hours in Ultipro, where applicable, to ensure timely processing of employee pay.
  • Meets with Ministry Unit (MU) leaders monthly to provide formal updates/report on Kettle Campaign plans and execution.
  • Assumes responsibility for all administrative and clerical responsibilities associated with the annual Christmas Kettle fundraising campaign, ensuring that donation updates are compiled and made available, ensuring supplies and inventories are maintained, ensuring TSA cash-handling/deposit practices are strictly adhered to.
  • Working in collaboration with MU Leaders, develops an annual calendar of special events, creates and secures approval for event budgets, and provides oversight/coordination for these events.
  • Works creatively with external parties to develop and implement additional fundraising opportunities, such as: golf tournaments, silent auctions, third party events, etc.
  • Solicits cash and in-kind sponsorships for special events.
  • Researches additional funding sources and assumes responsibility for grant-writing on behalf of both Harvest Community Church and Cariboo Hill Temple, under the direction of the MU Leaders.
  • Gives oversight to the Volunteer Program for Harvest Community Church and Cariboo Hill Temple.  Works with MU Leaders to determine priority needs and develop “role descriptions” to enhance recruitment efforts.
  • Uses social media, print and other mediums to promote volunteer opportunities both within the congregations and externally (schools, community groups, etc.).
  • Recruits, orients, trains and deploys volunteers for kettle campaign, special events and day-to-day ministry.  Ensures volunteers hours are tracked effectively and reported in SAMIS and to external bodies, where appropriate.
  • Handles cash of $1000 plus on a regular basis during major campaigns.
  • Performs other duties as assigned


  • The successful job applicant will have completed high school, plus specialized courses of up to six (6) months.


  • The incumbent must have the following experience before hire:One year but less than three years of prior related experience, including customer service, fundraising, coordinating events, administrative assistance and database management experience.


  • Demonstrated record of accomplishment in annual fund development and implementation, knowledge of fundraising principles and techniques.
  • Ability to work well in an extremely fast-paced, ever-changing environment, and manage multiple projects, with competing demands while maintaining a commitment to excellence.
  • Excellent oral and written communication skills, with a specific ability to create donor solicitations, acknowledgements, and stewardship pieces such as reports and donor profiles.
  • Exceptional interpersonal skills, including the ability to form personal relationships and to communicate effectively to a variety of stakeholders (i.e. donors, sponsors, employees, and volunteers), both verbally and in writing.
  • Understanding and respectful of diversity in a team-oriented culture.
  • Must be a self-starter with imagination and creativity.

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean drivers abstract.
  • Completion of our online Armatus Abuse Training and required Health and Safety training.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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