Community Case Worker

HOURS:

Monday to Friday – 8.0 hours per day.

• Is able to work in adherence to The Salvation Army’s Christian Mission and Values.
• Awareness and compliance with CHILLIWACK Policies and Procedures.
• Awareness of The Salvation Army Communicable Disease Control Manual
• Participate in ongoing training as provided
• Supports, advocates for and refers clients/families in helping empower them to become more self-sufficient, and help them re-integrate into the greater community
• Involved in intake services, client assessment, emergency assistance, ongoing case management and/or other forms of direct service for clients applicable to their case plan and development
• Through crisis and ongoing empathy, provides supportive counseling, assist individuals in determining appropriate and mutually agreed upon goal achievement processes
• In collaboration with the Shelter Director, facilitate effective problem-solving strategy to address behaviours of the client/family that impacts the completion of the client’s case plan
• Provides a variety of casework duties, including analysis of data, progress reports, statistical recordings, formulation of treatment plans and implementation of the treatment, consistent with program policies
• Maintains confidentiality and keeps accurate client files/case notes
• Networks with other agencies to resources services for the benefit of clients and programs
• Participates in case conference meetings for the benefit of clients served; participates in crisis intervention
• situations, provides guidance and advocacy for as required
• Provides written reports as requested by management
• Maintains accurate reporting and documentation of BC housing database
• Develop and maintain a database list of all agencies and services we collaborate with to help our clients
• May be required to support shelter staff at the direction of management
• Networks with the Salvation Army, government and community social service providers to coordinate resources for the benefit of clients
• Performs other duties as assigned.

The employee will work under the following disagreeable conditions:

Dealing with…

• Angry people
• Homeless people
• Verbally abusive people

The employee may encounter the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to bodily fluids
• Sharp objects
• Other dangerous situations.

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal precautions
• Current Certification in first Aid/CPR
• Criminal Police Investigation Check (CPIC)
• Non-violent crisis intervention training.

• Proven experience in case management and social services
• Any special credentials specific to the program
• Team oriented
• Good interpersonal, initiative and organizational skills
• Adaptable to change and frequent interruptions
• Functional job related computer skills
• Valid driver’s license
• Police Security Clearance Certificate
• Current Certificate in First Aid and CPR Training
• Non-violent Crises Intervention Training
• Awareness of Communicable Diseases Control
• Ability to relate to and engage marginalized people with a positive outcome perspective while remaining non-judgmental.

The incumbent must take the following precautionary measures in addition to health and safety rules:

• Universal precautions.
• Immunization for Hepatitis B.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training.