Christmas Kettle Host

The Salvation Army B.C. Victoria
November 12, 2020
Victoria, Canada
Job Type
Interested applicants must respond in writing to
Closing date
November 27, 2020



  • Up to 35 hours per week; split shift and flexible hours may be required




  • Arrive at assigned location on time, retrieve and set up designated Christmas Kettle from storage location; remain with Christmas Kettle until shift change or Kettle is picked up by personnel
  • Stand near Christmas Kettle for the entire duration of shift; greet, smile and collect donations from passers-by; thank donors
  • Ensure Christmas Kettle is attended or stored away during restroom and meal breaks per instruction given; to ensure security of Christmas Kettle and monetary donations
  • Follow instructions of Supervisor and Coordinator; report any problems or concerns to Supervisor or Coordinator
  • Promote Salvation Army programs & services, volunteering, when opportunities arise
  • Respond to donor questions or make appropriate referral
  • Collect donor’s information when a request is made for a charitable tax receipt
  • Manage inventory and request supplies when necessary
  • Perform other duties as assigned


  • Be punctual, reliable and community minded
  • Positively represents The Salvation Army and reflect its mission and core values
  • Possesses good customer service skills – be friendly, courteous, positive, outgoing, flexible, task oriented, patient
  • Ability to hit fundraising targets
  • Be able to work independently
  • Ability to focus on job and refrain from distractions, i.e. mobile phone use, texting, etc.
  • Possesses good oral communication skills
  • Ability to stand for prolonged periods of time
  • Ability to lift and move objects up to 25 lbs.
  • Willingness to work indoors at high traffic retail locations
  • Willingness to work outdoors in inclement weather
  • Follows the dress code and is well groomed
  • Possesses and wears proper outdoor attire in inclement weather
  • Possesses and can ensure access to mobile phone, email, transportation, i.e. Transit, taxi, vehicle, etc.
  • Ability to attend orientation session
  • Agrees to The Salvation Army Code of Conduct
  • Previous fundraising experience, customer service, and volunteer experience an asset
  • Minimum high school education or equivalency an asset

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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