Caseworker – Temp FT – Hamilton Booth

juin 10, 2021
Job Type
Competition #
Ministry Unit/Dept:
Hamilton Booth Centre
Salary Range:
$22.21 per hour as per Collective Agreement
94 York Blvd, Hamilton, ON
Posting Expires:
June 16, 2021
Applications Accepted By:
Email: Attention: Annie Williams, Program Manager Fax: 905-527-9569 Mailing Address: The Salvation Army Hamilton Booth Centre, 94 York Blvd, Hamilton, Ontario L8R 1R6 Attention: Annie Williams, Program Manager Please, no phone calls.


This is a temporary, full-time position based upon 30 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.  The operational hours of this facility are 24/7.

Shifts: Thursday, Friday, 4:00 p.m. to 11:00 p.m., Saturday, Sunday, 3:00 p.m. to 11:00 p.m.

Start Date:  July 1, 2021

End Date (tentative):  December 1, 2022

This is a Unionized position.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see


  • Working closely with the Program Manager and Case Work team, assess shelter clients’ individual needs
  • Focus on early intervention/diversion
  • Meet with clients and assist them in setting realistic personal goals to enable them to move out of the shelter and along the housing continuum to more suitable accommodations
  • Maintain regular follow-up with each client to achieve their goals
  • Make appropriate referrals to other services, both in-house and to partner agencies in the community, as necessary
  • Assist in completing all necessary paperwork
  • Complete concise and accurate case notes and files on each client
  • Attend shift change meetings and case conferences as required
  • Attend staff meetings, training workshops and conferences as required and authorized
  • Demonstrate familiarity with The Salvation Army Booth Centre’s policies and procedures
  • Record any appropriate information in Log Books, on HIFIS and/or Incident Reports, if appropriate
  • Be available to offer support to enable the client to maintain his housing, if appropriate
  • Meet with Program Manager for regular supervision and engage in formal evaluation meetings
  • Represent The Salvation Army Hamilton Booth Centre in a professional and effective manner
  • Other duties as assigned by the Program Manager


  • Minimum of Social Service Worker (SSW) diploma or Bachelor of Social Work (BSW) from a recognized college/university; post graduate studies in a related field would be a definite asset
  • Minimum of two years of related experience in a social services setting, preferably in a shelter
  • Excellent oral and written communication skills and effective interpersonal skills
  • Must be computer literate and efficient in Windows and Microsoft Office Experience using HIFIS preferred
  • Ability to assist clients to effectively establish, implement and meet their individual life goals, particularly as it relates to their housing
  • Demonstrated ability to work with the homeless and socially disadvantaged individuals
  • Demonstrated ability to work with and show compassion to those suffering from mental illness and/or addiction
  • Maturity and ability to exercise sound judgement and boundaries in a shelter environment
  • Ability to work with marginalized clients that may harbor anger and resentment towards helping professions
  • Ability to work both independently and under supervision
  • Ability to lift/move 40 lbs. (18.14 kgs)
  • Ability to organize and prioritize multiple tasks in a fast-paced environment
  • Knowledge of Community-based resources
  • Possess current First Aid, NVCI and CPR certificates
  • Provide an original copy of a Background Check with vulnerable sector screening
  • May require screening through The Salvation Army Abuse Registry
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada and the mission statement of The Salvation Army Booth Centre
  • NOTE: Alternative combinations of education and experience may be considered.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements. 

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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