juin 20, 2022
Richmond, BC
Job Type
Competition #
Ministry Unit/Dept:
Richmond House Emergency Shelter
Salary Range:
as per the Collective Agreement
12040 Horseshoe Way
Posting Expires:
June 24, 2022
Applications Accepted By:
Attn: Melinda Epifano, Email: Please mention 'Caseworker' in the subject line of your email



  • Regular, Part-time (24 hours/week)
  • Thursday, Saturday, Sunday (11:00 a.m. – 7:30 p.m.)
  • Number of Vacancies: 1


  • Adheres to the policies and standards of The Salvation Army as established in policy and program manuals, Health & Safety Guidelines, job descriptions, written memos, and verbal agreements.
  • Develops and implements case management of assigned guests with trauma informed care; assists clients/guests in establishing goals, monitoring progress, and prepares discharge plan
  • Performs intake and discharge procedures for clients/guests as assigned
  • Complete Vulnerability Assessment Tool for guests
  • Accompany guests who need assistance going to appointments, looking for housing or other services
  • Must maintain strict confidentiality of all information regarding
  • Maintains and updates all appropriate documentation (including in-out and incident logbooks) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
  • Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required
  • Record and maintain statistical information regarding clients within parameters set by The Salvation Army and contractual obligations with
  • Search out and locate resources for guests and work with other service agencies to advocate for clients.
  • Represent Richmond House and attend community network groups as required, representing the Salvation Army
  • Participate in developing programs and procedures related to the needs of
  • Liaises with police, court personnel, community agencies, families, and other staff members
  • Performs other duties as assigned, which may include but not limited to: administrative duties, group work, participation in leadership team, assist with reporting, and preparing for accreditation, etc.


  • Willingness to adhere to the Mission Statement of The Salvation Army Richmond House Emergency Shelter.


  • Bachelor’s Degree in social work or related field
  • Training in Vulnerability Assessment Tool (VAT), Non-violent Crisis Intervention Training
  • Training in crisis intervention, conflict resolution and mediation skills is essential.
  • Must have First Aid and CPR certificate
  • Must have a Class 5 Driver’s License and access to a vehicle


  • Have 2-5 years of prior related experience including frontline casework experience in a social service environment with 3-5 years’ experience at a supervisory position

Required Skills/Knowledge:

  • Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
  • Demonstrate effective interpersonal, organizational and time management skills
  • Have a thorough knowledge of homelessness and of the issues facing clients
  • Must be sensitive to and respectful of cultural and lifestyle diversity
  • Intermediate computer skills.


  • Successful obtainment of Enhanced Reliability Status Security Clearance
  • Successful obtainment of clearance through the Criminal Record Check under the Criminal Records Review Program
  • Successful obtainment of clearance through The Salvation Army Child Abuse Registry
  • Possess valid First Aid/CPR certificate or obtain as condition of employment prior to the end of probationary period.
  • The incumbent must take the following precautionary measures (in addition to health and safety rules):
    • Universal Precautions
    • Immunization for Hepatitis B and vaccination against Tuberculosis

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean drivers abstract.
  • Completion of our online Armatus Abuse Training and required Health and Safety training.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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