Case Worker – Hostel Brantford Booth

The Salvation Army
March 25, 2020
Brantford, ON, Canada
Job Type
$19.06 per hour
Competition #
Interested applicants must respond in writing to
Email: Attention: Major Linda Daley – Executive Director Fax: 519-753-3698 Mailing Address: The Salvation Army Brantford Booth Centre, 187 Dalhousie St, Brantford, ON, N3T 2J6 Attention: Major Linda Daley – Executive Director Please, no phone calls.
Closing date
April 6, 2020


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.


Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see


The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a temporary part time position based upon 15 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break. The operational hours of this facility are 24/7.


Shifts: Saturday and Sunday, 4:00 pm to 12 midnight

Start Date: ASAP

End Date: Monday, March 29, 2021

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • Maintain an active case load.
  • Complete an intake and assessment on each resident.
  • Provide problem solving/referral counselling to shelter and CRF clients.
  • Develop a network and make referrals to existing services and resources in the community.
  • Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.
  • Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
  • Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.
  • Contact emergency service personnel (ambulance or police) when necessary.
  • Maintain confidentiality with regard to clients/staff and Centre’s records.
  • Work closely with and carry out tasks assigned to you by your supervisor.
  • Perform other duties as assigned.


  • University/College diploma in Social Service and/or combination of education and related life experience.
  • Excellent oral and written communication skills and effective interpersonal skills.
  • Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
  • Ability to work with socially disadvantaged people.
  • Ability to work with federal release clients to develop and carry out a life plan.
  • Demonstrated ability to establish and implement goals and plans for self and clients.
  • Demonstrated ability to work both independently and under supervision.
  • Demonstrates knowledge of Community based resources.
  • Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
  • Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening secured through either the national Canadian Police Information Centre or through a local police detachment. Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • NOTE: Alternative combinations of education and experience may be considered.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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