Case Worker – Casual – Brantford Booth

June 10, 2021
Job Type
Competition #
Ministry Unit/Dept:
Brantford Booth Centre
Salary Range:
$19.54 per hour as per the Collective Agreement
187 Dalhousie St, Brantford
Posting Expires:
June 24, 2021
Applications Accepted By:
Email: Fax: 519-753-3698 Mailing Address: Salvation Army Brantford Booth Centre, 187 Dalhousie St, Brantford, ON N3T 2J6 Attention: Janine Noorloos – Program Supervisor Please, no phone calls.


This is a casual relief position with no guaranteed hours.  Flexibility in scheduling is required.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable

shifts include a ½ hour unpaid meal break.

Shifts: Various

Operational hours of this facility are 24/7

This is a unionized facility.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see


  • Maintain an active case load.
  • Complete an intake and assessment on each resident.
  • Provide problem solving/referral counselling to shelter and CRF clients.
  • Develop a network and make referrals to existing services and resources in the community.
  • Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.
  • Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
  • Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.
  • Contact emergency service personnel (ambulance or police) when necessary.
  • Maintain confidentiality with regard to clients/staff and Centre’s records.
  • Work closely with and carry out tasks assigned to you by your supervisor.
  • Perform other duties as assigned.


  • University/College diploma in Social Service and/or combination of education and related life experience.
  • Excellent oral and written communication skills and effective interpersonal skills.
  • Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
  • Ability to work with socially disadvantaged people.
  • Ability to work with federal release clients to develop and carry out a life plan.
  • Demonstrated ability to establish and implement goals and plans for self and clients.
  • Demonstrated ability to work both independently and under supervision.
  • Demonstrates knowledge of Community based resources.
  • Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
  • Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening. Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • NOTE: Alternative combinations of education and experience may be considered.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application

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