The Salvation Army’s Shelter Services and COVID-19

The Salvation Army’s Territorial Headquarters for Canada and Bermuda has established a COVID-19 Taskforce Group to manage the ever-changing elements of the coronavirus. Locally, The Salvation Army Alberta and Northern Territories Division is committed to providing shelter services that are safe and supportive for all residents and following any decision made by Alberta Health Services and the federal government.

“Decisions may need to change as circumstances and health directions evolve,” Territorial Commander, Commissioner Floyd J. Tidd said. “Meanwhile our social services continue to support our communities with utmost care that is based on consistent instruction from community public health agencies and the Public Health Agency of Canada as how to stay healthy and protect the health of others.”

The Salvation Army’s shelters throughout the Alberta and Northern Territories Division are working with local health agencies to ensure that they are delivering the highest quality service that will be safe for all individuals residing in our shelters. Group gatherings have been cancelled, and meal services are being modified to allow for the recommended social distancing.

“We have reviewed our pandemic plans and continue to take steps to mitigate risk where we can,” says Major Al Hoeft, Public Relations Secretary for The Salvation Army Alberta and Northern Territories. “We also recognize that people rely on our services, so there is a balance between meeting the needs of the community and meeting the safety of the community, and we are doing that the best we are able”.

The Salvation Army is committed to continuing to work in alignment with public health authorities and the federal government to take the proper steps to help continue to serve those in our communities. In the Alberta and Northern Territories Division, The Salvation Army operates shelter services in Calgary, Edmonton, Medicine Hat, Fort McMurray, and Yellowknife.